Course Details

CBTE 211 Office Administration

2 hours lecture, 3 hours lab, 3 units
Grade Only

Description: This course is designed to introduce the practical application of current office administration procedures, duties, and human relations. Specific topics include telephone and reception, transcription, mail procedures, data entry (10-key by touch), reference resources, job seeking, human relations, ethical behavior, office etiquette and dress, time management, communication systems, and oral and computer presentations. This course is recommended for the CBTE major to be a "capstone" course and is suggested to be taken at the end of their coursework.