M - Tu: 8:00am – 7:00pm
W - Th: 8:00am - 6:00pm
F: 8:00am - 3:00pm
Welcome to San Diego Mesa College's Online Counseling Services.
These services are designed to provide counseling assistance through email or by appointment to our Mesa College student population. Please review the criteria below for accessing our Ask a Counselor or Online Counseling Appointment options.
Ask a Counselor (General Questions): If you are a prospective student or have general questions about pursuing your goals at Mesa College you can email questions to firstname.lastname@example.org. All emails will be responded to by a Mesa counselor in the order in which it was received. Counselor response time will be determined by student demand and counselor availability. Please take time to review the parameters of this service below.
The Ask a Counselor service is appropriate for questions pertaining to:
- College procedures and academic policies
- Certificate, degree, and transfer requirements
- Course prerequisites
- Course offerings and course content
- Referral to other programs/services
The Ask a Counselor service is not appropriate for areas such as:
- Personal Counseling
- Career Counseling
- Transcript Evaluation
- Reinstatement for Academic Status issues (i.e. disqualification)
For privacy purposes, we will not review your academic record through the Ask A Counselor service. This email is designed for general questions only. If you have specific questions or concerns about your record please visit the Counseling Department (located on the 3rd floor of the I-400 Student Services building) for a drop-in session or schedule a one hour in-person or online appointment if you meet the eligibility requirements.
Be aware that due to the nature of the internet and email technology there can be no assurance of confidentiality when using this online service.
Online Counseling Appointment: This service is designed to allow eligible students to conduct a non-urgent online appointment through Zoom web-conferencing with a Mesa Counselor. Priority consideration will be given to Mesa students taking their coursework fully online.
Due to the start of the spring semester, online counseling appointment availability may be limited or unavailable. For urgent inquiries, we recommend coming in-person during drop-in hours to meet with a counselor.
To qualify for an online appointment students must meet all of the following eligibility/priority consideration requirements*:
*NOTE: Students who have been placed on academic or progress disqualification and need to sign an academic contract may schedule an online appointment if they are not currently enrolled in classes. Please note, however, that in order to be eligible for an online appointment, they also must have all prior college transcripts on file and evaluated.
**Students must request an evaluation that may take up to 60 business days to process
To Schedule an Online Counseling Appointment:
- If you have met the eligibility requirements, please read the Statement of Consent.
- If you agree to the conditions outlined in the Statement of Consent, please submit a request for an online counseling appointment using the Mesa Online Counseling Appointment Request Form.
- Your request will be forwarded to a counselor for review and you will receive an email response with next steps within 3-5 business days.
If you do not agree with the Statement of Consent, please contact the Counseling Department at 619-388-2672 to schedule an on-campus appointment.
Please be advised, online counseling appointments are scheduled based on availability and are typically scheduled at least one week in advance. During peak times, appointments may be limited or unavailable. For urgent matters, it is recommended that students meet with a counselor in-person during our regularly scheduled drop-in hours.
No Show Policy: If you miss two scheduled online counseling appointments in one semester you will not be able to reschedule until the following semester. Please provide at least 24 hours notice of a cancellation by contacting Counseling at 619-388-2672.
Please refer to the Mesa Online Advising Center (MOAC) for access to additional online resources.
Check out the SD Mesa College Counseling Department YouTube Channel