Outcomes & Assessment Guide
Student Service Program Outcomes
Student Services Program Outcomes (SSPO) and Student Service Outcomes (SSO)
At Mesa, we distinguish between Student Service Program Outcomes and Student Service Outcomes. While all service areas should assess Student Service Outcomes, those programs that work with groups of students to support learning (i.e., Puente, AS, UMOJA, Athletics, FYE, International, STAR/TRIO, DSPS, and EOPS) should also develop outcomes and assessments for those programs as well as their services that are more administrative in nature.