Outcomes & Assessment Guide
Administrative Unit Outcomes
Review Mission and Outcomes
Review your Administrative Unit's Mission Statement
All Offices/Departments at Mesa should already have a Mission Statement. But, before you start the process of revising your Administrative Unit Outcomes, it is a good idea to revisit the Mission of the department or office. Your Department/Office Mission should provide a clear description of the purpose of your department and reflect how the department contributes to the education of students served by the department. The mission of your department or office should be aligned with the College mission, but be specific to your department’s unique identity. The mission should also guide you in the development of your outcomes. Does your Department's mission still align with the College's mission?
Review the Unit's Outcomes
In the first year of the cycle, COA suggests that you revisit any existing Administrative Unit Outcomes to make sure that they are still aligned to the principles of your Department/Office. Departments/Offices may do this more frequently, but COA suggest doing so, at a minimum, at the beginning of each cycle.
Each Administrative Unit should have 2-4 key unit outcomes that respond to the following questions:
- What will students or staff who visit our office be able to do as a result of interacting with our staff?
- What minimal skill set or experience might a student or staff member visiting our office acquire?
- What knowledge, skills, or aptitudes might be gained that would distinguish someone's experience visiting our office from any other office on the campus?